"During our first month using Customer Connections we had over 300 text conversations with prospects, and over 60 of them came in and made a purchase in our store! They literally showed up ready to buy without a phone call. Customer Connections has been a game changer for our business."
Road & Track - Brookhaven, MS
"I was surprised at how many of our prospects and customers prefer texting, but the biggest benefit for us is having to handle less phone calls! We can handle a crazy amount of texts at one time."
Recker, Inc - Pleasant, MI
"Within minutes of adding the 'Text Us' bubble on our website we had incoming messages. I checked and these were NEW LEADS! Wish I'd done this sooner."
Town & Country - McKinney, TX
Customer Connections Grows Your Online Reviews
Online reviews are becoming increasingly more important. According to a recent Spiegel Research Center study, 95% of retail shoppers read online reviews before buying. And did you know that 93% of consumers use reviews to determine if a business is good or bad (BrightLocal), and most consumers won’t take action with a business until they’ve read their reviews (Testimonial Engine)? In addition, Google has made online reviews a significant source for your Local SEO. Therefore, every business must have an ongoing strategy to grow positive reviews.
Online Reviews Increase Business!
84% of consumers trust online reviews as much as a personal recommendation
90% of people say online reviews influence their purchase decision
74% of consumers say positive reviews make them trust a business more
73% say reviews older than 3 months are not relevant
70% of customers will leave review is asked to do so